would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

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would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

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Total Votes : 11

would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

Post by chiaying_lin on Mon Mar 08, 2010 8:34 pm

First topic message reminder :

it's a good question from Jamie. Very Happy
Let have a poll and please explain why!

and I'm thinking about taking it more precisely and see how much higher you're willing to pay in exchange of better customer friendly and service.

so which one would you vote for?

1.the store with 30% cheaper goods but with POOR customer friendly
2.the store with 15% cheaper goods but with LESS customer friendly
3.the store with 15% more expensive goods but with GOOD customer friendly.
4.the store with 30% more expensive goods but with BEST customer friendly.

chiaying_lin

注冊日期 : 2010-03-08

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Re: would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

Post by MaoHung_Wang on Mon Mar 08, 2010 11:50 pm

Yeah, and TV shopping, though they sell goods more expensively.

MaoHung_Wang

注冊日期 : 2010-03-07

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Re: would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

Post by Jamie_Tang on Mon Mar 08, 2010 11:52 pm

Ohh, yeah the larger things they sometimes deliver to you, you're right. But usually you still have to go over there to see it in person and order it first. And if its far then wouldn't that be sort of discouraging? Then you might just consider going to the closer and more expensive store?

Jamie_Tang

注冊日期 : 2010-03-01

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Re: would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

Post by YOUNGJIN_KIM on Mon Mar 08, 2010 11:57 pm

But normally cheap product doesn't include great services...If I give the free shipping service to every customer as a manager even though there is no margin, business fails.... and after manager changes the free service to charging it then loose customers.

YOUNGJIN_KIM

注冊日期 : 2010-02-25

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Re: would u choose the store with cheaper goods but less customer friendly, or the contrary kind?

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